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Aged Care Quality Standards

Standard 2 - The organisation

ACQS25-2.17 Emergency and disaster planning that manages risks to people

Clause and reference 15-15(17) of the Aged Care Rules 2025 · our reference ACQS25-2.17

The requirement

The provider's emergency and disaster planning takes account of, and manages, the risks that bear on the safety, health and wellbeing of the people it serves and its aged care workers.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: Aged Care Quality Standards on the compliance desk.

The evidence to bring

  • Emergency and disaster management plans
  • Exercise and test records with individuals and response partners
  • Communication of plans to individuals and workers

What assessors commonly find

  • Plans never tested
  • Home care clients not covered by emergency plans

What evidence do I need?

For ACQS25-2.17 Emergency and disaster planning that manages risks to people, the evidence to bring is: Emergency and disaster management plans; Exercise and test records with individuals and response partners. It sits under Standard 2 - The organisation and the instrument's own clause is 15-15(17). Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me emergency and disaster management plans, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.