Aged Care Quality Standards
ACQS25-2.4 Governing body accountability and oversight of all operations
Clause and reference 15-15(4) of the Aged Care Rules 2025 · our reference ACQS25-2.4
The requirement
The governing body answers for the funded aged care delivered being of good quality, and keeps oversight of every part of the provider's operations.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: Aged Care Quality Standards on the compliance desk.
The evidence to bring
- Governing body charter and delegations
- Board reports covering quality, risk, incidents, complaints and Quality Indicators
- Board monitoring of investment in quality priorities
What assessors commonly find
- Board receives financial reports only
- No oversight of subcontracted services
What evidence do I need?
For ACQS25-2.4 Governing body accountability and oversight of all operations, the evidence to bring is: Governing body charter and delegations; Board reports covering quality, risk, incidents, complaints and Quality Indicators. It sits under Standard 2 - The organisation and the instrument's own clause is 15-15(4). Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me governing body charter and delegations, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading