Aged Care Quality Standards
ACQS25-2.5 Quality system that drives continuous improvement
Clause and reference 15-15(5) of the Aged Care Rules 2025 · our reference ACQS25-2.5
The requirement
The provider works through a quality system that enables and drives continuous improvement in the funded aged care it delivers.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: Aged Care Quality Standards on the compliance desk.
The evidence to bring
- Quality system documentation with role accountabilities
- Continuous improvement plan and register
- Quality system reviews and reports to individuals and workers
What assessors commonly find
- Improvement register not linked to complaints and incidents
- Quality system never reviewed
What evidence do I need?
For ACQS25-2.5 Quality system that drives continuous improvement, the evidence to bring is: Quality system documentation with role accountabilities; Continuous improvement plan and register. It sits under Standard 2 - The organisation and the instrument's own clause is 15-15(5). Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me quality system documentation with role accountabilities, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading