Aged Care Quality Standards
ACQS25-2.8 Incident management system that safeguards and learns
Clause and reference 15-15(8) of the Aged Care Rules 2025 · our reference ACQS25-2.8
The requirement
The provider works through an incident management system to keep people safe and to acknowledge, answer, manage well and learn from incidents.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: Aged Care Quality Standards on the compliance desk.
The evidence to bring
- Incident management procedure and register including near misses
- Investigation and corrective action records
- Regulator notifications where required
- Incident trend reports
What assessors commonly find
- Near misses not recorded
- Incidents closed without learning or prevention actions
What evidence do I need?
For ACQS25-2.8 Incident management system that safeguards and learns, the evidence to bring is: Incident management procedure and register including near misses; Investigation and corrective action records. It sits under Standard 2 - The organisation and the instrument's own clause is 15-15(8). Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me incident management procedure and register including near misses, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading