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Aged Care Quality Standards

Standard 3 - The care and services

ACQS25-3.2 Plan content: needs, goals, preferences, risk and prevention

Clause and reference 15-20(2) of the Aged Care Rules 2025 · our reference ACQS25-3.2

The requirement

Each care and services plan sets out the person's current care needs, goals and preferences, and carries strategies for managing risk and for preventative care.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: Aged Care Quality Standards on the compliance desk.

The evidence to bring

  • Care and services plans with needs, goals, preferences and risk strategies
  • Preventative care strategies in plans
  • Advance care planning documents where chosen

What assessors commonly find

  • Plans list tasks without goals
  • Risk strategies missing for identified risks

What evidence do I need?

For ACQS25-3.2 Plan content: needs, goals, preferences, risk and prevention, the evidence to bring is: Care and services plans with needs, goals, preferences and risk strategies. It sits under Standard 3 - The care and services and the instrument's own clause is 15-20(2). Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me care and services plans with needs, goals, preferences and risk strategies, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.