Aged Care Quality Standards
Standard 3 - The care and services
ACQS25-3.3 Regular review of plans and their use by workers
Clause and reference 15-20(3) of the Aged Care Rules 2025 · our reference ACQS25-3.3
The requirement
The provider keeps each care and services plan under regular review, and aged care workers use the plan to guide what is delivered.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: Aged Care Quality Standards on the compliance desk.
The evidence to bring
- Plan review schedule and triggered reviews
- Worker access to plans at point of care
- Evidence services delivered match the plan
What assessors commonly find
- Plans not reviewed after a fall or hospital stay
- Workers deliver care from memory rather than the plan
What evidence do I need?
For ACQS25-3.3 Regular review of plans and their use by workers, the evidence to bring is: Plan review schedule and triggered reviews; Worker access to plans at point of care. It sits under Standard 3 - The care and services and the instrument's own clause is 15-20(3). Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me plan review schedule and triggered reviews, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading