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Aged Care Quality Standards

Standard 5 - Clinical care

ACQS25-5.15 Needs, goals and preferences for palliative and end-of-life care, with dignity

Clause and reference 15-30(15) of the Aged Care Rules 2025 · our reference ACQS25-5.15

The requirement

The provider hears and answers each person's needs, goals and preferences for palliative and end-of-life care, and holds their dignity through it.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: Aged Care Quality Standards on the compliance desk.

The evidence to bring

  • Palliative care plans and advance care planning documents
  • Records of end-of-life conversations
  • Evidence of preferred place of care honoured

What assessors commonly find

  • End-of-life wishes not recorded
  • Unwanted hospital transfers in the last days

What evidence do I need?

For ACQS25-5.15 Needs, goals and preferences for palliative and end-of-life care, the evidence to bring is: Palliative care plans and advance care planning documents; Records of end-of-life conversations. It sits under Standard 5 - Clinical care and the instrument's own clause is 15-30(15). Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me palliative care plans and advance care planning documents, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.