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Aged Care Quality Standards

Standard 7 - The residential community

ACQS25-7.2 Individuals feel safe in their residential care home

Clause and reference 15-40(2) of the Aged Care Rules 2025 · our reference ACQS25-7.2

The requirement

Each person feels safe in the residential care home.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: Aged Care Quality Standards on the compliance desk.

The evidence to bring

  • Strategies protecting physical and psychological safety
  • Resident feedback on feeling safe
  • Controls over room access and privacy for visitors

What assessors commonly find

  • Residents report feeling unsafe with co-residents
  • Staff enter rooms without consent

What evidence do I need?

For ACQS25-7.2 Individuals feel safe in their residential care home, the evidence to bring is: Strategies protecting physical and psychological safety; Resident feedback on feeling safe. It sits under Standard 7 - The residential community and the instrument's own clause is 15-40(2). Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me strategies protecting physical and psychological safety, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.