NDIS Code of Conduct
Part 2: The NDIS Code of Conduct (section 6)
s6-1-b Respect the privacy of people with disability
Clause and reference s 6(1)(b) of the NDIS (Code of Conduct) Rules 2018 · our reference s6-1-b
The requirement
Every Code-covered person respects the privacy of people with disability: personal information is collected, used, disclosed and stored consistently with Commonwealth and State or Territory privacy law, and supports are delivered in a dignified way that protects personal privacy (for example during personal care, and in how photographs, social media and conversations about participants are handled).
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Code of Conduct on the compliance desk.
The evidence to bring
- Privacy policy and collection notice given to participants, with consent records for collection and disclosure
- Worker social media and confidentiality rules signed by each worker
- Access log or permission settings for participant files in the client management system
- Privacy complaint and breach register
What assessors commonly find
- Photographs of participants posted by workers without consent
- Participant details discussed in group chats or in front of other clients
- Small providers assume the Privacy Act small business exemption excuses them, although health information and the Code still apply
What evidence do I need?
For s6-1-b Respect the privacy of people with disability, the evidence to bring is: Privacy policy and collection notice given to participants, with consent records for collection and disclosure; Worker social media and confidentiality rules signed by each worker. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me privacy policy and collection notice given to participants, with consent records for collection and disclosure, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading