NDIS Code of Conduct
Part 2: The NDIS Code of Conduct (section 6)
s6-1-d Act with integrity, honesty and transparency
Clause and reference s 6(1)(d) of the NDIS (Code of Conduct) Rules 2018 · our reference s6-1-d
The requirement
Every Code-covered person acts with integrity, honesty and transparency: recommending and providing only supports that suit the participant's needs, declaring and avoiding real or perceived conflicts of interest, and not engaging in or promoting sharp practices such as pressure selling, misleading claims about funding, gifts or incentives to win business, or charging for supports not delivered. The guidance applies the element to the advertising and sale of an NDIS provider business.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Code of Conduct on the compliance desk.
The evidence to bring
- Conflict of interest register covering key personnel, related entities and referral arrangements
- Service agreements and invoices that match support delivery records
- Marketing and social media content review record showing no misleading claims about NDIS funding
- Gifts and benefits register
What assessors commonly find
- Support coordinators steering participants to a related provider without disclosure
- Claims for supports that shift notes do not show were delivered
- Offers of gifts, vouchers or free goods to sign up participants (to be prohibited outright by s 73VA from 20 November 2026)
What evidence do I need?
For s6-1-d Act with integrity, honesty and transparency, the evidence to bring is: Conflict of interest register covering key personnel, related entities and referral arrangements. It sits under Part 2: The NDIS Code of Conduct (section 6) and the instrument's own clause is s 6(1)(d). Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me conflict of interest register covering key personnel, related entities and referral arrangements, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading