What must I do for a participant moving to another provider?
Transitions must be planned and documented, the risks identified, including temporary transitions such as a hospital stay, and the transition processes documented, reviewed and communicated. Where a move is coordinated across services, the transition and exit planning is shared so the person is not left without support.
Answered from the held text of NDIS Practice Standards core-22.1. The clause behind it is cited below, and the requirement page carries the evidence an assessor asks for.
What the clause behind this answer says
core-22.1 Transitions: planned and documented transitions to or from the provider
When possible, the provider plans each transition to or from its services with the participant, and documents, communicates and effectively manages it.
Source: NDIS Practice Standards on the compliance desk. Our statement of the clause, not the instrument verbatim.
core-22.3 Transitions: documented transition processes reviewed and communicated
The provider develops, applies, reviews and communicates its processes for transitions to or from the provider, including temporary transitions.
Source: NDIS Practice Standards on the compliance desk. Our statement of the clause, not the instrument verbatim.
m3-6.4 Collaboration: transition and exit planning coordinated across services
Where relevant, the provider collaborates with other supports and services so that transition and exit planning, for example to school or another provider, meets the needs of each child and family.
Source: NDIS Practice Standards on the compliance desk. Our statement of the clause, not the instrument verbatim.
What evidence answers it
- Transition plans in participant files for entries and exits
- Handover documents sent to the receiving provider with consent
- Exit summaries or closure letters
What assessors commonly find
- Participants exited with no transition plan
- No handover to the incoming provider
The reviewer opens with
Show me transition plans in participant files for entries and exits, and tell me who owns it and when it was last reviewed.
Read your own text against these clauses
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from each requirement appears and quotes your own words when it does. Read your pack, free
Where to go next
- core-22.1 Transitions: planned and documented transitions to or from the provider
- core-22.3 Transitions: documented transition processes reviewed and communicated
- m3-6.4 Collaboration: transition and exit planning coordinated across services
- NDIS Practice Standards, every requirement
- Every question asked on this site
- The requirement data as JSON, free